From the Datacenter to the Desktop
EnableTech Solutions delivers impartial support for global IT environments. We manage everything from critical datacenter SAN and servers to desktop systems — covering servers, storage, networking gear, wireless units, EPOS devices, desktops, printers, and user endpoints.
Comprehensive Coverage: In addition to high-priority network and server maintenance, we provide adaptable care for end-user systems like workstations, laptops, and mobile hardware.
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Break/Fix IT Support
Our specialized Service Level Agreements (SLAs) are created to match diverse organizational needs. We can dispatch a skilled hardware break-fix technician anywhere in the world within a 4-hour window and maintain a network of more than 40 secure spare parts hubs across EMEA, North America, and APAC.
Legacy Support Expert
Supporting outdated equipment? We offer reliable service at a significantly lower price than OEM warranties.
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Service Level Options
Choose the response time that fits your business criticality. Our global network ensures we hit these targets, every time.
Technician dispatched to your location within four hours of logging the issue, day or night.
Premium: Engineer arrives with necessary parts and restores operation within four hours.
Technician arrives onsite within four business hours of logging the call.
Engineer with parts onsite and service restored within four business hours.
Support arrives before the end of the next business day after the call is logged.
Support arrives with parts and restores service before the next business day’s end.
Completely Vendor-Neutral
EnableTech Solutions has trained break-fix “smart hands” engineers positioned globally. Our selection process is rigorous, ensuring we engage only highly capable support professionals experienced across all major manufacturers.
Ready to Secure Your Infrastructure?
Get in touch to discuss your specific IT Support needs and build a custom SLA.
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